Tuesday, March 29, 2016

Misusing returnability in online retail - when confused between two products, order both, and try out both, and finally return one

This is what I'm going to do as I'm confused between two toasters - one from Philips and other from Glen. I've ordered both and I'm going to use both for a week or so, and send back the one which I find less good. It looks like even otherwise good customers of Amazon can sometimes push the limits.

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