Wednesday, July 18, 2012

Idea Cellular divorced me...

My DCE-days cellular number - 9891681609 - I've lost it. When I returned from South Korea a few weeks back, I was no longer the owner of my own prepaid mobile number. Idea told me yesterday that they had sold my "lifetime" mobile number to some Krishna Sharma while I was in Seoul, without asking or telling me. Not even an email came to my registered email address. Idea folks tell me that there's no way that I can get back my number now. In fact, they tell me that it isn't even my number now. I've been using this number for 6-7 years now. At an average rate of ~20 rupees per day [600 a month], I've paid them in excess of INR 50,000 over the last 7 years. Yes, INR fifty thousand in balance recharges. Maybe even more, since I've extensively used my phone for all types of services - voice, SMS, Internet access and roaming. And Idea didn't give any value to this years-old relationship. All my friends, relatives, business relations and institutions [banks, insurance companies, past employer, etc.] have my this number registered in their records. Now I'll have to change my registered mobile number in all of these records.

This "lifetime" relationship didn't last a lifetime. It's sad, but as always, life is about moving on.

1 comment:

  1. Dear Customer,

    We regret the inconvenience caused to you. May we request you to reply to us with your complete account details such as Full name, mobile no., alternate contact number and the type of Inconvenience you are facing. Also mention the token ID 205IC259639 in the subject.

    Idea Cellular