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Wednesday, July 14, 2010

Do aircraft travelers desire compatriot cabin crew?

This question struck my mind when in Jun'10 I looked at this print advert of Finnair in a popular Indian magazine.

A print advertisement of Finnair

One of the features emphasized by this ad is the presence of Indian cabin crew aboard Finnair flights from DEL to HEL. But do Indian travelers really want to be served by Indian crew? I haven't yet been able to reach at a practical answer to this question. Applying this question solely to myself, a fast-food answer is that depending upon mood, I sometimes want to have Indian flight attendants (like below),

Indian air-hostesses at BOM

and sometimes foreign (like below).

An Etihad Airways air-hostess (source)

Aeroflot air-hostesses

A more precise answer to this question will depend on research, which might show that a majority of passengers want compatriot stewards and stewardesses, making it the obvious business choice.

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